When can I return my item?

Returns are accepted within 30 days of the original purchase date.

How do I get the item back to you for a refund?

It is your responsibility to get the item/s back to us for any consideration of a return or refund. All items returned are required to be accompanied with the original sales order number or a copy of your paperwork to facilitate the process.

Do you charge a restocking fee?

No restocking fees are charged on items held on our shelf

How will I get my refund?

Refunds are offered only on the items purchase – if items or packaging is damaged or components are missing, part refunds may be offered (this is at the discretion of management). No refunds are offered on the original postage charged, only on stock returned undamaged. Refunds are processed back via the original purchase method.

Can I return a special order in item?

Special order items DO NOT attract an automatic return or refund – as they have been special ordered in. We are governed by the supplier of the special-order stock to see if they will offer a return or refund. Many will not offer refunds; many will charge restocking fees. For consideration of a return of a special-order item, you would be best to approach the Mr Windows team before shipping the item back to us.

The leading reseller and manufacturer of obsolete sliding window parts, shower parts and sliding door parts in Australia with over 4000 different products to choose from! We offer quality products at competitive prices; with friendlier customer service than many other distributors out there. Trade Customers & Business Customers can expect great volume pricing so you can get big orders going, and get that competitive edge. For all things Windows, Sliding Door Parts & Showers, we're here with the solution.

Do You Repair Doors, Windows or Showers?

Sadly we do not perform maintenance or repairs ourselves anymore. We have decided to focus on parts and hardware while giving any enquiries for repairs or maintenance to trusted, local trades people.

Are Sliding Glass Door Rollers Universal?

The answer is generally no, whilst there are some rollers that can be used in various brands. Most door rollers are designed for the specific manufacture and series of door, so they are not universal or generally interchangeable. If you are not sure what brand of door you have, check out our resources section, in their you will find the sliding door decal guide this shows the most common decals or motifs that are used by the major brands in the center of their glass door panels. Once you identify the brand you can then search on our site. If you are still unsure, then send us a PDF or JPeg image of your door roller carriage, no need to remove it leave it in the door panel and send this photo to us and the team will do the rest to assist you in your search.

What Is The Hardware On A Door Called?

Furniture generally refers to the handle and the components therein in its entirety. Lever Handles are exactly as they sound. Typically not found on sliding doors, they use a lever action to open, close and lock. Mortice Lock is found inside of the extrusion. The lock body is hidden away inside the door itself.

What Is Dummy Door Hardware?

Dummy Hardware refers to the Sliding Door Handle or Furniture that has no locking mechanism. Often used on the internal of a door.

What Are Door Knob Screws Called?

These screws are often referred to as Grub Screws or Set Screws.

How experienced is your team to help me?

Over 50 Years Of Experience. We are capable of identifying and troubleshooting Window Parts, Sliding Door Parts & Shower Parts dating back as far as the 1960's. With a culture and ethos fostered and focused around restoration and repair before entire replacement, you can be certain we will find a solution for you that is cheaper than a new window, sliding door or shower.

Boral KM 9000 Series Double Hung Window Sash Feet / Guides - suits spiral balances

Boral KM 9000 Series Double Hung Window Sash Feet / Guides - suits spiral balances

In stock - 36 items available

SKU: 5025

(0)

Exclusive Mr Windows hardware - SOLD SINGLY

Industrial strength 3D printed components

Suits only the Boral KM series double hung windows

$19.50 inc GST

Options 5025-redesigned 477BR-Bottom Panel Black 5026-redesigned 477BL-Bottom Panel black 5029- Redesign 478BR- Bottom Panel black 5030- Redesign 478BL- Bottom Panel Black 5027-477TR- Top Panel BLACK 5028-477TL- Top Panel BLACK 5031- Redesign 478TR- Top Panel BLACK 5032-Redesign 478TL- Top Panel BLACK

Product variants

MR. WINDOWS Promise

We guarantee next day shipping on all stocked items.
To help you find the right part for the job, with our team's assistance in ID and sourcing.
To supply only top-quality, tried-and-tested products, supporting Australian businesses with locally manufactured, assembled, and designed items.

Boral KM 9000 Series Double Hung Window Sash Feet / Guides - suits spiral balances

High-Performance Replacement Sash Feet for Boral KM 9000 Double Hung Windows

Restore smooth, rattle-free operation to your double-hung windows. These genuine-spec replacement sash feet (also known as sash guides or bottom boots) are engineered specifically to fit the lower corners of sashes in the classic Boral KM 9000 Series. Over time, UV exposure and friction cause original nylon guides to become brittle, crack, or shear off—leaving your sash tilting, catching, or failing to engage with the spiral balances.

Key Features & Benefits

Exact Fit for Boral KM 9000: Direct replacement designed to seat properly inside the factory bottom sash rail and track channel.
Restores Smooth Gliding: Re-aligns the window sash, prevents track binding, and ensures proper hookup/tensioning with your spiral sash balances.

Specifications

Brand / Series Compatibility: Boral KM 9000 Series Double Hung
Part Type: Sash Foot / Bottom Guide / Boot
Sold As: Single units - check our drawing for details of location of each of the parts

OPTIONS

477 TL (top left) SKU 5028
477 TR (top right) SKU 5027
477 BL (bottom left) SKU 5026
477 BR (bottom right) SKU 5025
478 TL (top left) SKU 5032
478 TR (top right) SKU 5031
478 BL (bottom left) SKU 5030
478 BR (bottom right) SKU 5029

NOTES:

GALLERY images show individual parts - images in situ are thanks to our customer

FAQ

1. How do I know if these feet fit my double-hung window?

These feet are moulded specifically for the Boral KM 9000 aluminium double-hung series. Check the profile of your window frame and compare your broken part’s dimensions and locator tabs to the product photos. If your windows were manufactured by Boral/Dowell around that series release, this is the standard factory profile. Check for the embossed locator on the boot or check out our drawing for placement.

2. What are these sash feet NOT useful for?

Non-Boral or different Boral profiles: These are not universal parts. They will not fit Stegbar, G.James, Trend, Bradnam’s, or other Boral systems (such as older timber double-hung sashes or commercial-grade suites).

3. Do I need to replace both sides at the same time?

Yes, it is strongly recommended to replace sash feet in pairs. If one foot has failed due to age and plastic degradation, the opposing side has absorbed the same amount of UV and friction wear and is likely brittle enough to fail shortly after. Replacing both ensures balanced sash movement and prevents binding.

Delivery & Returns

Returns Guarantee

We offers a fit guarantee and accepts returns on unused, unopened items for a refund. If the part is incorrect, send us a photo and we’ll help identify the right one.

Next Day Shipping

If the item is in stock, we guarantee dispatch on the next business day. Fast, reliable processing ensures your order moves without delay.

Global Shipping

Most orders ship within Australia, but we also send parts worldwide. International deliveries are handled via DHL for reliable global service.

Trusted Solutions for Window, Door & Shower Hardware

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2025—every chapter worth reading

42,945 emails received

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Please Note
Once you submit your email request to our team, you will receive an automated response from our system. The system automatically allocates you a ticket number and sends a response back to you with this number.
If you need more assistance from us before we respond, simply quote this number when you call us.
Once you get this automated response, you can rest assured that the team have received your email and will respond back to you as soon as they can.
Please do not send multiple tickets without referencing the original ticket - did you know we get around 100 + emails a day for parts ID and keeping the one email communication ensure we do not miss your needs.
If you have multiple needs, simply send separate queries for each product category - once you have the relevant product SKU's you can then place one order.
By submitting an image to us for parts ID, you are providing us with access to this information for use on our site or social media platforms. We guarantee we will only use images for the website to assist other customers with parts identification. No names or identifying images of you will be used without permission on our website or social media awareness platforms. Should you not grant use of your images please advise us on your submission for our assistance.